My claim is that they should refund the deposits [HOST] Casino Jugar. It is through our partnership with this amazing sportsbook and casino that we were able to. . Hi,. Since we are not replying to fraud issues in forums, we would like to kindly ask you to tell the player to email our support with his username and the. The account was unlocked today (08 Jan ) and I resumed playing with no issues. We couldn't have chosen a better brand to promote than Novibet.